Terms & Conditions

Terms & Conditions

Last Updated: 06 June 2026

Welcome to Erase Negative. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, communications, and any related content provided by Erase Negative (“Company,” “we,” “our,” or “us”). By accessing our website, submitting information through our forms, communicating with our team, or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any provision of these Terms, you should discontinue use of our website and services immediately.

These Terms apply to all visitors, users, clients, prospective clients, and any other individuals who access or interact with our website or services.

Acceptance of Terms

By accessing, browsing, or using the Erase Negative website, you confirm that you are at least 18 years of age or have the legal authority to enter into binding agreements under applicable law. Your continued use of our website and services constitutes your acceptance of these Terms and any future modifications.

In addition to these Terms, your use of our website may also be governed by our Privacy Policy, Disclaimer, Cookie Policy, and any separate service agreements entered into between you and Erase Negative.

If you are using our services on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Services

Erase Negative provides Online Reputation Management (“ORM”) and related digital reputation services designed to help individuals, professionals, executives, public figures, and businesses manage their online presence.

Our services may include, but are not limited to:

• Reputation Management

• Negative Content Removal Assistance

• Search Engine Suppression

• Crisis Management

• Adult Content Removal Assistance

• Brand Protection

• Review Management

• Online Monitoring

• Reputation Consulting

• Digital Risk Assessment

• Content Development and Publishing Strategies

The scope, duration, and deliverables of services may vary depending on the client’s specific circumstances, objectives, and contractual agreement.

All services are provided on a professional, ethical, and best-effort basis. We reserve the right to modify, suspend, or discontinue any service offering at any time without prior notice.

No Guarantee of Results

Online reputation management involves numerous factors that are beyond our direct control. While Erase Negative utilizes professional strategies, industry expertise, and commercially reasonable efforts to assist clients, we do not guarantee specific outcomes.

We do not guarantee:

• Removal of any specific article, webpage, image, video, review, social media post, or search result

• Removal of content from third-party websites

• Changes to search engine rankings

• Approval of removal requests by publishers or platform operators

• Specific timelines for achieving desired outcomes

• Permanent removal or suppression of content

• Protection against future publication of similar content

Results depend on numerous variables, including but not limited to:

• Search engine algorithms

• Publisher policies

• Website ownership and control

• Legal considerations

• Third-party platform decisions

• Public interest factors

• Content accuracy and context

Any estimates, projections, recommendations, case studies, testimonials, or examples provided by Erase Negative are for informational purposes only and should not be interpreted as guarantees of future performance or results.

Client Responsibilities

Clients play an important role in the effectiveness of reputation management services. By engaging our services, clients agree to:

• Provide accurate, complete, and truthful information

• Respond promptly to requests for information or documentation

• Cooperate with reasonable requests necessary for service delivery

• Maintain lawful conduct throughout the engagement

• Refrain from providing false, misleading, defamatory, or fraudulent information

Clients are solely responsible for ensuring that any materials, documents, evidence, communications, or information submitted to Erase Negative do not violate applicable laws, regulations, contractual obligations, intellectual property rights, privacy rights, or the rights of third parties.

Failure to provide accurate information or cooperate with service requirements may negatively impact results and may constitute grounds for suspension or termination of services.

Confidentiality

We recognize that reputation management matters often involve sensitive personal, professional, and business information. Erase Negative is committed to maintaining the confidentiality of information shared by clients during the course of an engagement.

We implement reasonable administrative, technical, and organizational safeguards designed to protect confidential information from unauthorized access, disclosure, alteration, or misuse.

Confidentiality obligations do not apply to information that:

• Is publicly available through no fault of Erase Negative

• Was lawfully obtained from a third party

• Is independently developed without reference to confidential information

• Must be disclosed pursuant to legal obligations, court orders, or governmental requests

While we take reasonable precautions to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Intellectual Property

All content available on the Erase Negative website, including but not limited to:

• Text

• Graphics

• Logos

• Icons

• Images

• Videos

• Website design

• Software

• Branding elements

• Marketing materials

• Service descriptions

is owned by or licensed to Erase Negative and is protected by applicable intellectual property laws.

Users may access website content solely for personal and informational purposes. Except as expressly permitted by law, no content may be copied, reproduced, distributed, modified, republished, transmitted, displayed, sold, licensed, or otherwise exploited without prior written consent from Erase Negative.

Unauthorized use of our intellectual property may result in legal action.

Third-Party Websites & Platforms

Our website and services may reference, interact with, or provide links to third-party websites, search engines, publishers, social media platforms, review websites, and other external services.

Erase Negative does not own, operate, or control these third-party entities and is not responsible for:

• Their content

• Their policies

• Their security practices

• Their availability

• Their decisions regarding content removal or publication

Any interactions with third-party platforms are governed by the terms and policies of those respective platforms.

We make no warranties regarding the accuracy, reliability, legality, or effectiveness of third-party services or websites.

Limitation of Liability

To the fullest extent permitted by applicable law, Erase Negative, its owners, employees, contractors, affiliates, partners, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

• Use of our website

• Use of our services

• Inability to access our website

• Delays in service delivery

• Third-party actions or decisions

• Search engine ranking changes

• Publication or republication of content

• Data loss

• Business interruption

• Loss of profits, revenue, goodwill, or reputation

Users acknowledge that reputation management outcomes are inherently uncertain and dependent upon factors beyond our control.

In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.

Website Use

Users agree to use the website responsibly and in compliance with all applicable laws and regulations.

Users shall not:

• Use the website for unlawful, fraudulent, or deceptive purposes

• Attempt unauthorized access to systems, servers, or databases

• Introduce viruses, malware, or harmful code

• Interfere with website functionality or security

• Harvest or collect user information without authorization

• Impersonate another individual or entity

• Submit false or misleading information

• Engage in activities that may damage the reputation or operations of Erase Negative

We reserve the right to investigate suspected violations and take appropriate legal or technical action, including restricting or terminating access to the website.

Payments & Fees

Fees for services are outlined in individual proposals, contracts, invoices, or service agreements provided to clients.

Unless otherwise agreed in writing:

• Payments are due according to the terms specified in the applicable agreement

• Clients are responsible for all applicable taxes and fees

• Late payments may result in service delays or suspension

• Outstanding balances may be subject to collection efforts where permitted by law

Because reputation management services often involve substantial time, research, strategy development, and resource allocation, refunds are generally governed by the specific agreement entered into between Erase Negative and the client.

Termination

Erase Negative reserves the right to refuse, suspend, restrict, or terminate services at its sole discretion if:

• A client violates these Terms

• False or misleading information is provided

• Unlawful conduct is suspected

• Payment obligations are not met

• Continued engagement presents legal, ethical, or operational concerns

Termination of services does not relieve clients of any outstanding payment obligations incurred prior to termination.

Upon termination, certain provisions of these Terms shall survive, including confidentiality, intellectual property, limitation of liability, and dispute-related provisions.

Indemnification

You agree to indemnify, defend, and hold harmless Erase Negative, its affiliates, employees, contractors, officers, directors, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

• Your use of our website or services

• Your violation of these Terms

• Information provided by you

• Your violation of any law or third-party rights

This obligation survives termination of your relationship with Erase Negative.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time without prior notice.

Changes become effective immediately upon posting to this page unless otherwise stated. The “Last Updated” date at the top of this document will reflect the most recent revision.

Your continued use of the website or services following any updates constitutes acceptance of the revised Terms.

We encourage users to review this page periodically to remain informed of any changes.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Erase Negative operates, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms, the website, or our services shall be resolved in accordance with applicable laws and within the appropriate courts or legal forums of the relevant jurisdiction.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions regarding these Terms & Conditions, our services, or your rights and obligations under these Terms, please contact us:

Erase Negative

Email: info@erasenegative.com

Website: www.erasenegative.com

We will make reasonable efforts to respond to inquiries in a timely manner.