Privacy Policy

Privacy Policy

Last Updated: 10 June 2026

At Erase Negative (“Company,” “we,” “our,” or “us”), protecting your privacy is one of our highest priorities. As an Online Reputation Management and digital privacy services provider, we understand the importance of confidentiality and responsible data handling. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, request a consultation, or use any of our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

Information We Collect

We may collect both personal and non-personal information from visitors, prospective clients, and existing clients.

Information You Provide Voluntarily

When you interact with our website or contact us, you may provide information including but not limited to:

• Full name

• Email address

• Phone number

• Company or business name

• Website URL

• Social media profile links

• Billing information (when applicable)

• Information submitted through contact forms

• Information provided during consultations

• Details regarding reputation management concerns

• Documents, screenshots, URLs, or other materials submitted for case evaluation

Providing this information is voluntary; however, certain information may be necessary for us to respond to inquiries or provide requested services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and server logs, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Geographic location (approximate)

• Referral source

• Pages viewed

• Time spent on pages

• Date and time of visits

• Clickstream data

• Website interaction data

This information helps us understand how visitors use our website and allows us to improve performance, functionality, and user experience.

How We Use Your Information

We use collected information for legitimate business purposes, including:

Service Delivery

• Evaluating reputation management cases

• Providing consultations and recommendations

• Delivering requested services

• Managing client accounts

• Processing transactions and invoices

Communication

• Responding to inquiries and support requests

• Scheduling consultations

• Sending service-related updates

• Providing important notices regarding projects or accounts

• Following up on requests or inquiries

Website Improvement

• Monitoring website performance

• Improving website functionality and user experience

• Analyzing visitor behavior and engagement

• Identifying technical issues and security concerns

Marketing and Business Development

With your consent where required, we may use your information to:

• Send newsletters

• Share industry insights and educational content

• Inform you about new services or updates

• Provide promotional communications

You may opt out of marketing communications at any time.

Legal and Compliance Purposes

We may use information to:

• Comply with legal obligations

• Enforce our agreements and policies

• Protect our rights and interests

• Prevent fraud, abuse, or unauthorized activities

Confidentiality and Sensitive Information

Online reputation management often involves sensitive personal or business matters. We recognize the importance of discretion and confidentiality.

Information shared with Erase Negative is handled responsibly and accessed only by authorized personnel who require access to perform their duties. We take reasonable measures to maintain confidentiality and limit access to sensitive information.

However, clients should avoid submitting highly sensitive information unless specifically requested and necessary for service delivery.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar technologies to improve functionality and analyze website usage.

Types of Cookies We May Use

Essential Cookies

These cookies are necessary for website functionality and security.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous usage information.

Functional Cookies

These cookies remember user preferences and improve website usability.

Marketing Cookies

These cookies may be used to deliver relevant advertisements and measure marketing effectiveness.

Managing Cookies

Most web browsers allow users to control cookie settings. You may disable or delete cookies through your browser preferences. Please note that disabling cookies may affect certain website features and functionality.

Analytics Services

We may use third-party analytics providers such as Google Analytics or similar services to collect information regarding website usage.

These services may collect information including:

• Pages visited

• Session duration

• Device information

• Geographic location

• Referral sources

Analytics data helps us improve our website and better understand visitor behavior.

For more information about Google Analytics, visit:
https://policies.google.com/privacy

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade personal information to third parties.

We may share information only under the following circumstances:

Service Providers

We may share information with trusted third-party vendors who assist us with:

• Website hosting

• Payment processing

• Customer relationship management

• Email communications

• Analytics and reporting

These providers are required to maintain appropriate confidentiality and security standards.

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws or regulations

• Respond to lawful requests from government authorities

• Protect our legal rights

• Investigate fraud or security incidents

• Enforce our agreements and policies

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction, subject to applicable privacy protections.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

• Destruction

Security measures may include:

• Secure website protocols (SSL encryption)

• Access controls

• Password protection

• Secure data storage practices

• Regular monitoring and maintenance

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites and External Links

Our website may contain links to third-party websites, platforms, or resources.

These external websites operate independently and have their own privacy policies. We are not responsible for the content, security practices, or privacy policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred, processed, and stored in jurisdictions with different data protection laws.

By using our website and services, you consent to such transfers where permitted by applicable law.

Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information promptly.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• The right to access personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of personal information

• The right to restrict certain processing activities

• The right to object to certain uses of personal information

• The right to withdraw consent where processing is based on consent

• The right to request a copy of your personal information

To exercise any of these rights, please contact us using the information provided below.

We may request verification of identity before processing certain requests.

Do Not Track Signals

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to such signals, our website may not respond to Do Not Track requests.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Erase Negative

Email: info@erasenegative.com

Website: www.erasenegative.com

We will make reasonable efforts to respond to inquiries in a timely manner.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

We encourage users to review this page periodically to stay informed about how we protect and manage personal information.